Last updated: 20th August 2025
Deals N Decor respect your privacy and is committed to protecting your data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, interact with us, or place an order.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of personal data when you visit or make a purchase from our site:
- Name
- Email address
- Phone number
- Billing and delivery address
- Order and payment details (processed securely via third-party payment providers)
- IP address and browser/device information
- Marketing preferences
- Cookie and usage data
2. How We Use Your Personal Data
We only collect and use your data where lawful. This includes:
- Processing and fulfilling your orders
- Providing customer service and responding to enquiries
- Sending transactional emails and updates
- Managing your account and website access
- Sending marketing emails (only with your consent)
- Complying with legal and tax obligations
We do not sell your personal data to third parties.
3. Lawful Basis for Processing
We use your data under one or more of the following legal bases:
- Contract: To fulfil our obligations when you place an order.
- Legal obligation: For tax, financial, and compliance requirements.
- Legitimate interests: To improve customer experience, prevent fraud, and grow our business.
- Consent: Where you have opted in to marketing communications.
4. How We Store and Protect Your Data
We take data security seriously. Your data is:
- Stored securely on encrypted servers based in the UK.
- Protected using firewalls, anti-virus, and SSL encryption.
- Accessed only by authorised personnel.
- Retained only for as long as necessary (e.g., 6 years for tax/accounting).
5. Sharing Your Personal Data
We may share your personal data with:
- Delivery partners (e.g., couriers) to deliver your orders.
- Payment processors to handle transactions securely.
- IT service providers that help us manage our website or systems.
- Regulatory or legal bodies, if required by law.
All third parties are bound by confidentiality and data protection obligations.
6. Your Data Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion (“right to be forgotten”)
- Restrict or object to data processing
- Withdraw consent at any time (e.g., for marketing)
- Request a copy of your data (data portability)
To exercise your rights, contact us at:
📧 [[email protected]]
7. How Long We Keep Your Data
We retain personal data only as long as necessary for:
- Fulfilling orders
- Handling returns or customer support
- Meeting legal/tax obligations (e.g., keeping invoices for 6 years)
After this, data is securely deleted or anonymised.
8. Cookies and Tracking
Our website uses essential cookies to:
- Maintain your shopping cart and login session
- Analyse site traffic and usage
- Improve site performance
You can manage your cookie preferences through your browser settings. For more details, see our Cookie Policy.
9. Age Restrictions
You must be 18 years or older to use our website or place an order.
10. Changes to This Privacy Policy
We may update this policy to reflect legal changes or operational updates. The most recent version will always be available on our website. Continued use of the site after updates constitutes acceptance.
11. Contact Us
If you have any questions or would like to exercise your rights, please contact: